The product formally known as Ionix Service Manager, formally known as Infra has been moved to VMWare and is now known as VMWare Service Manager. Since the move, there seems to be new material on the website referencing version 9. I know that this version has been talked about by EMC for a while so I am curious if it will really come out.
In other news, Microsoft has granted me access to System Center Service Manager. I am going to dig into that product to see how it compares. If it accomplishes 80% of what Infra accomplished, I may be sold.